Sr. Enterprise Customer Success Manager
BoostUp is founded by repeat SaaS entrepreneurs from Google, Yahoo & VMware and funded by top VCs. BoostUp was recently named as G2’s Momentum Leader for 2022, an honor given to SaaS companies who experienced the highest and fastest increase in customer satisfaction and market presence within the last year.
BoostUp’s AI centralized platform for revenue teams brings holistic meaning to structured and unstructured sources of sales data (from emails, calendars, call recordings, transcripts, to slack messages and texts) to help sales leaders make better, more accurate decisions.
As a Senior Enterprise CSM and strategic consultant, your mission will be to lead the training, adoption, and usage of BoostUp’s platform that drives 95% accurate forecasting for its customers.
You Can Expect To:
- Roll out new features, training and usage
- Monitor usage and maintain customer health scores
- Run customer-only webinars and cross pollinate best practices
- Maintain key relationships across executives and end users inside accounts
- Drive QBRs and quantify value delivered
Is This You?
- You have 2+ years of customer success experience in B2B SaaS
- You have trained users before to adopt software applications before
- You have worked at a <250 person start-up in the last 2 years
- You are analytical, love data and can do quantitative analysis
- You are consultative & solutions-oriented with customers
- You are extremely excited to learn, grow, and have an impact